Referral Services Available at Meals on Wheels

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Jayne Southard, BSW, Support Coordinator, has worked at Meals on Wheels of Loveland and Berthoud since 2015. She assists our clients with maintaining optimal functionality and quality of life in their homes, and she assists with informing clients regarding financial, medical, home services and benefit referrals.

Jayne can meet with clients in their homes, or by phone, to do an assessment and help identify what referrals, resources, or options are available to improve day-to-day living. Prior to joining Meals on Wheels, Jayne worked as a Social Worker serving seniors in Larimer County for many years, and she has the ability to find just the right resources for our clients.

When a new client signs up for meals, a letter of introduction explaining the referral services as well as Jayne’s contact information is sent to all new clients, and to existing clients upon request.

It’s no secret our volunteer drivers build strong relationships with our clients. Many times they may be the only contact our clients have. If a client shares a difficulty, or observed to be struggling in some area of their lives, we ask that our drivers remind them that Jayne is available to help. If a client gives a driver verbal permission to share their name with our office, they will be referred to Jayne for assistance.

Jayne is also available to our volunteer drivers in the event there are any issues or concerns that may be surfacing with a client. She assists in devising strategies to address a situation or provide a listening ear.

Jayne says, “I am so grateful to be part of the Meals on Wheels team!” If you have any questions about Jayne’s services, please call 970.667.0311 or email:

We’re grateful to you, Jayne!